Where are the True Moral Leaders?
The biggest problem is that power corrupts, and it’s not limited to just the United States! In many countries it can be much worse. Many...
Why do people leave their jobs…the evidence!
I recently read a whitepaper about why people leave their jobs. Their research concluded that Managers are not the reason people leave....
Coaching your people for improved performance
Do you do whatever you are told? If you are told to do something does that make you want to do it and give it your best? How does it make...
Is your organization dysfunctional…or focused?
How does “Organizational Focus” drive success…or failure? It seems that any corporation has its ducks in a row, whether they are in the...
What does organizational change have to do with New Year's resolutions?
There seems to be a strong correlation between the financial health of an organization and the leadership culture and behaviors within...
A lesson in customer service...why Southwest Airlines is #1
I wanted to share the letter I wrote to Southwest Airlines... My first time in Portland I made an error on the train system on the way to...